Odoo On-demand Support
Robust support at minimal cost
¥270,000 / 30 hours (excluding tax)
※ For clients without an existing Application Maintenance contract: ¥348,000 / 30 hours
This on-demand support is flexible, covering a wide range of needs
from Odoo operational queries to incident response and feature customization requests.
Service Details
An agile response to diverse requirements
Helpdesk
- Support for Odoo operational queries
- Updating documentation such as workflow procedures and user manuals
- Consulting and configuration adjustments for new business requirements
- Data migration support including export and import
- System audit support
- Accounting audit support
Technical Support
- Correction support for data inconsistencies arising from Odoo malfunctions
- Bug fixes for Odoo standard functionality (non-guaranteed)
- Bug fixes for our custom-developed features (if you do not have an Application Maintenance support package)
- Development work for simple additional requirements
- Odoo environment installation and configuration adjustments (e.g. server migration)）
- Server/Application Maintenance
- System/database restoration from backups
Key Points
Even when an ERP implementation project is successfully completed, smooth operational execution is not guaranteed. User proficiency in operations requires a reasonable amount of time.
Furthermore, with the accelerating pace of change in the business environment and the increasing number of available solution options, regular system reviews and addressing issues/improvement points are becoming increasingly important.
To help you master Odoo in your daily operations and enhance your competitiveness, we provide comprehensive support from consultants with deep knowledge of Odoo, covering areas not included in Odoo Enterprise or Application Maintenance. Odooエンタープライズ Application Maintenance
To ensure efficient service utilisation, we sell On-Demand Support in packages of 30 hours.
Other Operational Services
Comprehensive support for all your needs
クラウド環境
Experienced Odoo engineers build, operate, and maintain secure, robust cloud environments for our clients.
This frees you from the burden of server management tasks.
Application Maintenance
Based on the implementation scope, we perform system maintenance to ensure stable operation for our clients.
Odooエンタープライズ
We provide a mechanism to continuously utilise the latest version of Odoo with peace of mind at a reasonable price.
Suitable for customers who want to enhance their competitiveness by leveraging Odoo's evolution.